Terms of Service

Mobile Text Summary Terms & Conditions: Our mobile text messages are intended for recipients over the age of 13 and are delivered via US 74473. You will receive 30 messages per month. Message & Data Rates May Apply. This service is available for subscribers on AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, U.S. Cellular®, Boost, and others in the US. Some international carriers are also supported. The wireless carriers are not liable for delayed or undelivered messages. For help in the US, text HELP to 74473. You may also email Support@freedomtext.com or call 1-585-373-3366. You may stop mobile subscription at any time by sending text message STOP to 74473 in the US. Your phone must have text messaging capability.

Information Collection

Your contact information (belonging to you, the subscriber) is collected by a FreedomText user on an opt-in basis and can be collected in different ways:

  • FreedomText users can collect your first name, last name, phone number, instant message ("IM") screen name, email address and other custom data when you willingly subscribe to the FreedomText user's online sign-up page ("OSP"). A verification message will be sent to the email address, mobile phone number, and/or IM screen name that you have provided. You must verify each piece of contact information to begin receiving messages via the listed communication channels. If you do not verify the contact information you have provided on the OSP, you will not receive messages from that channel.
  • FreedomText user can also collect your mobile number when you text the FreedomText user's mobile keyword to FreedomText's . Certain SMS text features enable the collection of name, IM screen name, email address, or other customized information by asking you to reply via SMS texts with specific information. NOTE: Message and data rates may apply.
  • FreedomText user may have previously collected your contact information on an opt-in basis outside of the FreedomText system. The user states that your contact information was collected with your permission and you have consented to receive messages from the user.

Process to Unsubscribe From FreedomText

All subscribers have the ability to unsubscribe or change their personal subscription settings at any time.

To unsubscribe for:

  • Email: Click the ‘Unsubscribe’ link located at the bottom of each email.
  • Mobile Text Text STOP to the short code that you do not wish to receive messages from.
    NOTE: Message and data rates may apply.
  • IM: Click the ‘Unsubscribe’ link located at the bottom of each instant message.
  • Voice Broadcasts: Follow the voice instruction/prompt when you receive a broadcast call, asking you to press 7 to unsubscribe from voice broadcast messages. You may also call 1-585-373-3366 to unsubscribe from prerecorded calls.

You may also call the FreedomText Unsubscribe Hotline at 1-585-373-3366 to unsubscribe at any time.

If you believe that your contact information was collected by a FreedomText user without your consent and would like to report spam, please click HERE or call 1-585-373-3366. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. FreedomText has a no tolerance spam policy.

NOTE: The FreedomText service is not intended for children under 13, and FreedomText does not knowingly collect information from children under the age of 13. Some FreedomText users may classify and rate their message content for recipients who are 13 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.

All subscribers have the ability to unsubscribe or change their personal subscription settings at any time.

To unsubscribe for:

  • Email: Click the ‘Unsubscribe’ link located at the bottom of each email.
  • Mobile Text Text STOP to the short code that you do not wish to receive messages from.
    NOTE: Message and data rates may apply.
  • IM: Click the ‘Unsubscribe’ link located at the bottom of each instant message.
  • Voice Broadcasts: Follow the voice instruction/prompt when you receive a broadcast call, asking you to press 7 to unsubscribe from voice broadcast messages. You may also call 1-585-373-3366 to unsubscribe from prerecorded calls.

You may also call the FreedomText Unsubscribe Hotline at 1-585-373-3366 to unsubscribe at any time.

If you believe that your contact information was collected by a FreedomText user without your consent and would like to report spam, please click HERE or call 1-585-373-3366. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. FreedomText has a no tolerance spam policy.

NOTE: The FreedomText service is not intended for children under 13, and FreedomText does not knowingly collect information from children under the age of 13. Some FreedomText users may classify and rate their message content for recipients who are 13 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.

Your Privacy

FreedomText may use or disclose information about you, including your personal information, under the following circumstances:

  • To provide you with products and services you request.
  • To anticipate and resolve problems and conflicts with our products and services.
  • For verification and authentication purposes in regards to requests or changes of any personal information or data related.
  • For other purposes communicated to you at the time you provide or authorize the use of your information.
  • To enforce our Terms of Use and Privacy Policy or other legal agreements.
  • To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service.
  • In response to a subpoena, court order, or other legal process.
  • To establish or exercise our legal rights or defend against legal claims.
  • To share with a company controlled by, or under common control with FreedomText for any purpose permitted by our Terms of Use and Privacy Policy.
  • When FreedomText believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
  • In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of FreedomText.

PLEASE READ THESE TERMS OF SERVICE COMPLETELY AND CAREFULLY. THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS PAGE. BY USING THIS SERVICE (ALSO REFERRED TO AS "WEBSITE"), WHETHER THROUGH FREEDONTEXT'S WEBSITE OR THROUGH AN API, YOU INDICATE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, PLEASE DISCONTINUE USE OF THIS SERVICE IMMEDIATELY. IF YOU ARE A RESELLER OR A USER OF FREEDOMTEXT'S WHITE LABEL SERVICE, YOU ALSO AGREE TO INCORPORATE THESE POLICIES INTO YOUR OWN POLICIES, PRODUCTS, AND SERVICES AND TO ENSURE THAT YOUR CUSTOMERS OR USERS ADHERE TO THESE TERMS.

FREEDOMTEXT reserves the right, at its sole discretion, to modify and post these Terms of Service at any time without prior notice. You are advised to visit this page to review the current Terms of Use on a regular basis.

FREEDOMTEXT provides businesses and organizations with a variety of tools to collect names, phone numbers, email addresses, and other information on an opt-in basis. FREEDOMTEXT also provides a tool to help you import subscriber data. However, contact information may be imported only if the subscribers gave full consent to receive a specified type of messaging from your organization. Proof of such specific consent is required as part of the certification process before the import of contact information.

In addition, industry regulations prohibit text-to-win campaigns by shared short code or transmitting undesirable content such as violence, pornography, alcohol, illegal drugs, and other prohibited material described in this document.

FREEDOMTEXT's service may NOT be used for sending any unsolicited messages (commonly known as spam) except for government-sanctioned cases such as financial and healthcare alerts. You agree to the privacy and anti-spam policies described in this document and agree to enforce the indicated permission-based marketing practices with anyone using your account as required by law. You agree to assume full responsibility and accept the legal consequences of any action by anyone using your account.

FREEDOMTEXT reserves the right to suspend or terminate your account at any time, at its sole discretion, and without prior warning or refund if your account activity is reasonably believed to violate any term in this agreement or applicable law. Violation of applicable anti-spam regulation may also cause third-party legal action against you. FREEDOMTEXT also reserves the right to refuse service if FreedomText believes that your conduct is harmful to the interests of FREEDOMTEXT and its affiliates. FREEDOMTEXT reserves the sole discretion and right to permanently delete archived data after 90 days.

FREEDOMTEXT will not use your database or any other private information stored in your account for any purpose other than those indicated in these Terms of Use or to comply with legal requirements.

Permission-Based Subscription Requirements

FREEDOMTEXT has a no-tolerance policy toward spam. Although FreedomText does not assume the duty or obligation to monitor messages, FREEDOMTEXT reserves the right, in its sole and absolute discretion, to monitor any and all messages created or sent by you or any third party at any time without prior notice to ensure that they conform to guidelines and policies pertaining to our Website and services.

Evading FREEDOMTEXT's monitoring system or the transmission of spam messages through the system violates these Terms of Use. If you know of or suspect any violators, please notify us immediately by clicking here.

Every outgoing email via the FREEDOMTEXT service must contain a link that allows the recipient to unsubscribe from your distribution list(s). Voice broadcasts also must include verbal instructions for opting out of your calling list. All mobile messages must conform to the latest available best-practice guidelines published by the Mobile Marketing Association (currently available at http://www.mmaglobal.com/policies/consumer-best-practices), which you agree to review before using FREEDOMTEXT's service. For example, and without limitation, every SMS message must include "STOP" instructions.

IMPORTANT for Mobile Keywords: You must include the opt-in disclosure shown below in all of your promotional materials in all media: website, printed material, digital and event promotions, broadcasts, and any other material promoting your mobile keyword. The Telephone Consumer Protection Act (TCPA) and Cellular Telephone Industries Association (CTIA) strictly prohibit omission of this disclosure in whole or in part. Failure to include the following terms may result in suspension of your mobile keyword without warning as well as third-party legal action.

  • Summary Terms & Conditions: Our mobile text messages are intended for subscribers over the age of [minimum age] and are delivered via U.S. short code [short code]. You may receive up to [message count] message(s) per month for [messaging program or content]. Message and data rates may apply. This service is available to persons with text-capable phones subscribing to AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, Unicel, U.S. Cellular®, or Boost. For help, text HELP to [short code], email [support email], or call +1 [support phone number]. You may stop your mobile subscription at any time by text messaging STOP to short code [short code].

Privacy and Anti-Spam Policies

The following terms and information (ending at "Warranty Disclaimer") constitute an introduction to the concept of spam and the general contours of a responsible, permission-based campaign. This general information is not an exclusive source for applicable laws, guidelines, and compliance responsibilities pertaining to your use of FreedomText's service. In the event of any conflict between the information below and any law or industry regulation, you are to observe the applicable law or regulation.

  • What is spam? Spam is any type of unsolicited message. You should not assume that an existing relationship with any message recipient constitutes permission to send messages. For example, if a customer disclosed a mobile number in the course of business but did not give you specific permission to send messages, you cannot send messages to that number. Before using TRUMPIA's service, you agree to review and abide by the following linked resources and to check for any revisions, as they may be amended over time.

  • What constitutes consent? As required by law, all message recipients must be clearly and fully notified of (1) the collection of their contact information, (2) the purpose of its collection, and (3) the use of their contact information, and they must give explicit consent prior to receiving your call or message. The required record of consent differs depending on the nature of your message. Solicitation messages require prior WRITTEN consent. You must obtain consent even if you have had prior business relations with the recipients. Purchasing a product or service from you, participating in an event with you, or "liking" or "following" your business on Facebook or Twitter does not constitute consent to receiving messages from you. If you require confirmations of opt-ins to your service but do not receive a response from a given contact, you do not have sufficient consent and may not send messages to that contact.

Ready to put this powerful service to use?

Call Now 1-585-FREEDOM (373-3366) or

Get Started Today